BrightView

Snow Management Specialist

US-MA-Walpole
4 weeks ago
ID
2017-12777

Overview

Brighter futures start here.  Welcome to BrightView.  We’re a team of talented professionals, driven by results and relationships, and committed to taking care of each other, clients, and communities. 

 

BrightView was recently formed through the combination of landscape industry pioneers and leaders, Brickman and ValleyCrest.  This defining event united more than 140 years of experience, an extraordinary portfolio of high-profile projects and clients, and a vast, national network of expertise and innovation. As one and true to our name, we’re reinventing the industry while affording our 22,000+ team members access to the most comprehensive training, resources, benefits, mentorship, and opportunities for career advancement.

 

A brighter future is in your hands.  We’re currently seeking a Snow Management Specialist. In this role you will be responsible for supporting Branch Teams in the area of Snow and Ice Management through Service Partner identification and engagement, estimate support, renewal planning, contract compliance and administration, safety / training, production planning, start-up / shutdown processes, in-storm and post-storm responsibilities, and inventory / equipment management. Work with Branch Managers to achieve profit goals for the company while consistently improving market share.

 

What you'll do:

 

1)      Service Partner Identification & Engagement                                                                               

  • Procurement/outreach
  • On-site visit (subcontractor office/yard) /Relationship development
  • Onboarding – General contract collection and compliance, including reference checking  
  • Enrolling service partner for planned jobsites and introduction to branch team
  • Lead Subcontractor optimization to ensure quality and efficiency
  • Assist in subcontractor pricing reviews/negotiations

 

2)      New Contract / Renewal Support                                                    

  • Support branch teams with new opportunities, renewal targets, service proposals and contract creation
  • Support RSM with collection of critical data needed to estimate properly
  • Review estimates and give feedback                                                       
  • Support Renewal Planner meetings held by RSM
  • Coordinate with Account Managers to ensure CRM accuracy

 

3)      Contract Compliance / Administration

  • Customer Contracts/Pricing Agreement:
    • Regular review of contract collection status (how many contracts returned vs. outstanding)
    • Review key contract points on returned contracts (glaring cross outs, etc.)
    • Coordinates with BA to ensure all contracts/pricing agreements are uploaded to Bricknet in timely fashion
    • Ensures contracted prices match timesheets, billing sheets
  • Subcontractor Compliance:
    • Assists AM teams in creation of subcontractor agreements and pricing exhibits (ensures profit margin maintenance/expansion)
    • Help in pricing negotiations
    • Assist in subcontractor document collection
    • Coordinate with BA to ensure all subcontractor documents are uploaded in a timely fashion

 

4)      Safety / Training                                                                   

  • Participate in all aspects of snow training with RSM, REM and Director of EH&S

 

5)      Production Planning                                                                         

  • Coordinate with branch teams to validate Production/Snow Organizational Charts
  • Present for Org Chart reviews with RSM and REM
  • Ensures all jobs on org chart and subcontractors are contracted
  • High priority/profile site mapping, scripting

 

6)      Start-up Process                                                                   

  • Assist in construction/location of salt bins/storage areas
  • Assist in Preseason Damage Inspections including photo documenting, reporting, subcontractor, tour completion, and uploading photos/scanning reports
  • Assist/confirm sites are staked by target dates
  • Coordinate with REM on rental delivery dates
  • Assist branch teams and REM with equipment preparations

 

7)      Equipment/Inventory Management                                                                         

  • Bulk Salt/Bagged Material Procurement
    • Maintains inventory tracking by 1st and 3rd person inspections
    • Orders materials as needed, primary contact to salt provider                                                    
  • Monitor/assist pre-storm and post-storm equipment checks
  • Identify storage solutions
  • Ensure bagged materials are stored properly

 

8)      In-Storm / Post-Storm Responsibilities                                                                    

  • Support branch, subcontractors and RSM as needed                                                       
  • Aid BA in timesheet collection
  • Assist in collection of subcontractor invoices/timesheet when needed                                                 

 

9)      Equipment Shut-down                                                          

  • Assist REM and branch teams in equipment testing and performance, repairs , and retired equipment.
  • Ensure all equipment and small tools are inventoried and stored properly

 

10)  Shut-Down Process                                                                           

  • Assist in deconstruction of salt bins/storage areas, and ensure area is cleaned to client satisfaction
  • Assist in Post Season Damage Inspections including photo documenting, reporting, subcontractor tour completion, and uploading photos/scanning reports
    • Communicate to AM damages noted for communication to the customer with repair expectations
    • Communicate to the service partner the damages that need repair, get schedule dates
    • Ensure all documented damage is repaired to client satisfaction
    • Assist in Customer Signoff/Vendor retainage
    • Assist/confirm stakes are removed by target dates
    • Ensure rental equipment is in compliance for return

      

Skills we're seeking:

 

EDUCATION:

2 or 4 year Business related degree; 2 or 4 year general degree with coursework in the landscape field or certification by a landscape association; or equivalent industry experience, with or without degree

 

EXPERIENCE:

Minimum of 5 years supervisory experience in the snow and ice management arena

 

PERFORMANCE SKILLS:

Must be able to:

  • Manage multiple projects, deadlines and demands
  • Resolve problems while keeping in mind the best interests of the company, client and employees
  • Communicate and coordinate with multiple remote resources and team members
  • Make decisions, including unpopular ones, in the best interest of the company
  • Communicate clearly, comfortably, and effectively with clients, team members, and management
  • Prioritize and plan work to maximize efficiency
  • Work with numbers accurately
  • Complete paperwork accurately and timely
  • Do any of the following for an extended period:
    • Sit at a desk
    • Work on a computer
    • Drive  
    • Walk   

 

TECHNICAL SKILLS:

Able to drive all company vehicles

Proficient in various computer programs, including Excel, Word, Estimating, and job costing systems

 

KNOWLEDGE SKILLS:

Good knowledge of industrial materials and equipment used in snow removal and landscaping

Good working knowledge of math and business formulas, including gross margin

Understanding of P & L statements

 

ABILITIES:

Management                            Ethical

Leadership                               Judgment

Motivational                            Time Management

Detailed                                   Multi-tasking

Reasoning   

 

Perks:

  • Competitive salary
  • Paid time off
  • Medical, dental, and vision insurance

 

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

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