Brighter futures start here. Welcome to BrightView. We’re a team of talented professionals, driven by results and relationships, and committed to taking care of each other, clients, and communities.
BrightView was recently formed through the combination of landscape industry pioneers and leaders, Brickman and ValleyCrest. This defining event united more than 140 years of experience, an extraordinary portfolio of high-profile projects and clients, and a vast, national network of expertise and innovation. As one and true to our name, we’re reinventing the industry while affording our 22,000+ team members access to the most comprehensive training, resources, benefits, mentorship, and opportunities for career advancement.
A brighter future is in your hands. We’re currently seeking a Help Desk Analyst.
In this role you will provide world class technical support by phone, email, and in-person to approximately 12,000 team members across the nation. Your strong triage skills will enable you to promptly resolve reported problems from team members located in corporate- and field-office locations. You will strive to achieve a high first call resolution rate, and track all customer interactions in the IT Service Management system.
What you’ll do:
Skills we’re seeking:
BrightView is an Equal Opportunity Employer and an E-Verify Employer